How many brands aside from Hallmark can say they have the privilege of being invited in at people’s most emotional moments? That gives Hallmark tremendous power in the business market. Our products inspire people to connect to the work they do and to each other.
I joined Hallmark after graduating from Kansas State University and learned the card business through my roles as a product manager and innovation leader. As Customer Strategy Director for Walmart, my goal was to discover the win/win through a committed journey of sharing insights, sales data and listening to each other.
I believe that employees and customers want to be acknowledged, encouraged and appreciated by the companies they work for or do business with. Hallmark understands the right communication for the situation—we can help businesses do what we’ve been doing for consumers for over 100 years.Read Less >
Reputation is everything. Especially when it comes to financial matters and people management. With Hallmark being one of the most trusted brands in the country, our standards are high.
Throughout my career, I’ve experienced the benefits between Finance and Human Resources. When you think about the financial implications of performance management, non-compliance with legal obligations, compensation practices, and employee benefits, it just makes sense. By syncing these two support functions, we help set our company direction with accurate reporting and decision-making support. We strive to give a wide enough berth to deliver the best value, quality and efficiency to our clients while maintaining the integrity of our business for stakeholders. To that end, I keep a service mindset and a strategic focus.
Through system implementations and overhauls, I’ve learned the value of simplicity. In business we can overthink things, stalling out as we guess at exceptions that will never happen. Our team looks for a straightforward answer, perfects it and moves on to the next question.Read Less >
Maya Angelou said it best: “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Just as true in business as in our personal lives. That’s why we’re uniquely positioned to help companies make stronger emotional connections with their employees and customers.
Knowing what you want your future to look like helps you chart a path to get there. I started with a mechanical engineering degree from the University of Missouri and have more than 20 years supply chain experience at Hallmark. My passion for continuous improvement and mentoring others has opened the door for me to lead initiatives in engineering, manufacturing, LEAN and corporate strategy. At Hallmark Business Connections, my team is committed to a flawless system of delivery achieved in the most cost-efficient manner.Read Less >
We get to apply technology that enables people to be more easily recognized and rewarded. What could be better than that?
I had 25 years of experience delivering technology-based business solutions for a wide range of customers in insurance, healthcare, manufacturing, financial services, retail, technology and services industries before joining Hallmark Business Connections in 2016. As CIO, it’s my job to ensure that we’re applying IT to achieve business success. I’m driven by believing in the possibilities and benefits information technology brings to the business world and to our everyday lives.
I love getting things done through technology. It is the application of technology to capitalize on business opportunities or solve business problems that drives me. At Hallmark Business Connections, this means applying technology to strengthen connections between employees, businesses and customers, and better connections benefit business for everyone involved.Read Less >
Every brand has its story. The memorable, profitable retailers leverage their creative to differentiate themselves, not just once but time after time, season after season, year after year.
I’ve gotten to work with a lot of major brands throughout my career and I even formed my own agency—an experience that taught me self-reliance and gave me a richer appreciation of what it takes to run a business. I think that’s what drew me to Hallmark, especially to this B2B business—we’re genuine in our communications and actions. Hallmark runs on creativity. We dream, think, draw, write and invent. Our founder, J.C. Hall, always understood that power and used it as a driver for brand, quality and connection. With a background in branding and marketing, I try to inspire my staff of designers and writers to bring that same originality and authenticity into our work world.
We spend most of our lives in a business context, not only on the job but dealing with companies and retailers as consumers. I get the unique opportunity to help businesses relate to their employees and customers. I love that our workplace attitudes have become much more encouraging, open and honest. People can be themselves all day long, not just before and after work.Read Less >
We help businesses handle their people component. It accounts for 90% of their expenses and 100% of their success.
Before I joined Hallmark in 2012, my career had taken me across the globe. At my first job in a hardware store, I learned I wasn’t there to sell things. I was there to solve people’s problems, so listening was key. Ever since I came to Hallmark Business Connections, I’ve made it a practice to listen to customer calls. If I get interrupted and can’t hear the entire conversation, I’ll loop back to hear how things went. I really want to understand our customers’ challenges. What drives their success? My team is here to help clients reach their objectives. My job keeps me focused on paying attention to behavior. It’s the heart of marketing and fundamental to business success.
I’m really proud of the business connections I’ve made. My professional network is over 25 years old. Building and nurturing it comes naturally—not for any intentional gain, but because it’s the right thing to do. I like to call it keeping square with the universe.Read Less >